Customer Service

The Photo@Home customer service is attainable via e-mail. Send your e-mail to info@photoathome.nl. We try to reply within the first 72 hours after receiving your e-mail

Order

You can order your desired products on our website. Order the product you like and after we received your payment, we confirm your order via e-mail

Price & Payment

You can find the current prices of all our articles in our webshop. The prices include VAT and exclude shipping costs. You have various paying options available at checkout

Delivery

We try to ship your order as soon as possible. Usually we ship your order within 15 days. If your order has not been delivered within 30 days, you can cancel your order and you will get your money back

Shipments within the Netherlands are shipped with PostNL. If a track&trace code is available we will send you an email as soon as we ship the order

Return

If your order is delivered in bad condition, please contact us via e-mail at info@photoathome.nl. Use your ordernumber in the e-mail header so we can help you as fast as possible. Please explain your issue as extensive as possible